Terms and Condition

Users must be at least 13 years old (Parental guidance may be required for user safety) and above, to use our App Services. Users accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, they have chosen to represent and warrant that they are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entities. The use of “I” in any consent in these terms shall also refer to such entities and individuals. Users may use the Services only if they agree to form a binding contract with us and are not a person barred from receiving services under the laws of the applicable jurisdiction.

In description to how we handle the information you provide to us when you use our Services. You understand that through your use of the Services you consent to the collection and use (as set in the Privacy Policy) of this information, including the transfer of this information for service efficiency purposes in all associated locations for storage, processing and management.

You will need to create an account to use our Services. You are responsible for safeguarding your account, so use a strong password and limit its use to this account. We cannot and will not be liable for any loss or damage arising from your failure to comply.

You can control most communications from the Services. We may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your account, and you may not be able to opt-out from receiving them. If you added your phone number to your account and you later change or deactivate that phone number, you must update your account information to help prevent us from communicating with anyone who acquires your old number.

You are responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that you are comfortable sharing with others.

We will not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinion or interaction expressed via the Services apart from surveillance and validation of user routes. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabelled or are otherwise deceptive from your network and vendors. All Contents are sole responsibility of the person who created them. We will not monitor or control the Content posted via the Services and unless consented, we cannot take responsibility for such Content.

We reserve the right to remove Content that violates the User Agreement, including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment. Information regarding specific policies and the process for reporting or appealing violations can be found in our help centre.

If you believe that your Content has been copied in a way that constitutes copyright infringement without your consent, please report this by contacting the Ten-Team.

Overall, you retain your rights to any Content you submit, post or display on or through the Services. Everything included your incorporated audio, photos and videos are considered part of the Content and are rightfully and completely yours.

By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license to manage, including use, process, adapt, publish, transmit, display and distribute such Content in any and all media connected or distribution methods now known or later developed (for route optimisation and transmission). This license authorizes us to make your Content available to the rest of your network for interactive and efficiency purposes. You agree that this license includes the right for us to provide, promote, and improve the Services we provide and to make Content submitted to or through the Services available to vendors, organizations or individuals for the syndication, broadcast, distribution or publication of such Content on other media and services, subject to our terms and conditions for such Content efficient use. Such additional uses by us, or vendors is made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Services as the use of the Services by you is hereby agreed as being sufficient compensation for the Content and grant of rights herein.

We have an evolving set of rules for how ecosystem partners can interact with your Content on the Services. These rules exist to enable an open ecosystem with your rights in mind. You understand that we may modify or adapt your Content as it is distributed, syndicated, published, or broadcast by us and our partners and/or make changes to your Content in order to adapt the Content to different media.

You represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for any Content that you submit, post or display on or through the Services. You agree that such Content will not contain material subject to copyright or other proprietary rights, unless you have necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.

In consideration for us granting you access to use of the Services, you agree that we and our third-party providers and partners may place advertising on the Services or in connection with the display of Content or information from the Services based on your selected and connected vendors. You also agree not to misuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions that we provide.

You agree that you will not work around any technical limitations in the software provided to you as part of the Services, or reverse engineer, decompile or disassemble the software, except and only to the extent that applicable law expressly permits.

Your consent also means that you will not violate any of the following while accessing or using our Services:
1. Access, tamper with, or use the non-public areas of our computer systems and the technical delivery systems of our affiliated service providers.

2.Probe, scan, or test the vulnerability of any system or network; breach or circumvent any security or authentication measures which violates agreed purpose of use.

3.Access, search or attempt to access our Services by any other means than through our currently available, published user interfaces provided by us applicable to the terms and conditions agreed. (NOTE: Crawling the Services is not permitted in any context whilst using our services applicable to the terms and conditions agreed.

4.Forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information.

5.Interfere with and/ or disrupt the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing any of our Services beyond our agreed terms and conditions; or scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services.

In view of the above, we reserve the right to reasonably access, read, preserve or disclose any information necessary to (a) satisfy any applicable law, regulation, legal process, governance  and ethics purpose, (b) Re-enforce the Terms, including investigation of potential violations (c) Detect, prevent, or otherwise address fraud, security or technical issues (d) Respond to user support requests and (e) Protect the rights, property, integrity and safety of Tentacoo, Ten-Team,  our services users and the general public. We will not disclose personally-identifying information to third parties except in accordance with our terms, conditions and Privacy Policy.

you may provide regarding Tentacoo, or the Services we provide is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to our users.

Additional Services

Certain services or features may be offered with additional terms and conditions applicable in connection with the use of those additional services. By using or paying for any of these additional services, you agree to any additional terms applicable to those services, and those additional terms become part of our agreement with you. If any of the applicable additional terms conflict with these Terms, the additional terms will prevail while you are using those services to which they apply.

If you want to reproduce, modify, create derivative works, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise use the Services or Content on the Services, you must use the interfaces and instructions we provide as permitted through our Services, terms, conditions and privacy policy applicable.

Your License to Use the Services

We give you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you as part of the Services. This license has the sole purpose of enabling you to use and enjoy the benefit of the Services as provided, in the manner permitted by these Terms and conditions.

The Services are protected by copyright, trademark, and other laws of both the United Kingdom and other countries. Nothing in the Terms gives you a right to use the Tentacoo name or any of the Tentacoo trademarks, logos, domain names, other distinctive brand features, and other proprietary rights. All right, title, and interest in and to the Services (excluding Content provided by users) are and will remain our and our licensors’ exclusive property. Any feedback, comments, or suggestions you may provide regarding Tentacoo, or the Services we provide is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to our users.

Your Rights

You have the right to end your legal agreement with us at any time by deactivating your accounts and discontinuing your use of the Services.

Our Rights

We have the right to suspend or terminate your account or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) You have violated these Terms or the Tentacoo Rules and Policies and Ten Community Guidelines, (ii) You create risk or possible legal exposure for us; (iii) Your account should be removed due to unlawful conduct, (iv) Your account should be removed due to prolonged inactivity; or (v) Our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or the next time you attempt to access your account, depending on the circumstances and If you believe your account was terminated in error you can file an appeal.

Tentacoo is a UK based technology company, providing cycling and E-scooter route optimisation application system that helps cyclists and E-scooter users with route sourcing, safety, fitness, interaction and efficiency.

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Copyright © 2023 Tentacoo. All Rights Reserved | Powered by: Micro Tech London

Copyright © 2024 Tentacoo. All Rights Reserved | Powered by: Micro Tech London